Takeda Patient Support is designed for patients who have been prescribed ELAPRASE (idursulfase) and their caregivers.
We know living with Hunter syndrome looks different for everyone. Whether they’ve just been diagnosed or have been on treatment for a long time, we get to know your patient. We work to understand who they are, and we learn what’s most important to them—so we can provide the support they need when it comes to their treatment.
When you prescribe ELAPRASE for your patient, Takeda Patient Support is here for them. Our support specialists can help with your patient’s questions and concerns, and provide them with the information they need.
For onboarding, access, and reimbursement assistance, some of our services may include:
Our additional services include:
Our support specialists are never more than a tap or a call away—1-866-888-0660, Monday through Friday, 8:30 am to 8:00 pm ET.
If English is not your patient’s preferred language, a support specialist can also communicate over the phone in a variety of languages—including Spanish—using a translation service.
Visit our convenient online enrollment portal or Print & Fax.
If your patient wishes to sign up for Takeda Patient Support services, the first step is to complete a Start Form with them. This can be completed online, or can be printed and faxed. A read-only Spanish version of the Start Form is available for reference, to help guide Spanish-speaking patients through the completion of the English form.
The Start Form is not compulsory for patients to receive ELAPRASE therapy, but it is necessary if patients would like to receive Takeda Patient Support services. After the form is completed, you are responsible for sending the form to Takeda, who will process the application.
* To be eligible, the patient must be enrolled in Takeda Patient Support, and have commercial insurance. Other terms and conditions apply. Call us for more details.WARNING: RISK OF ANAPHYLAXIS
Life-threatening anaphylactic reactions have occurred in some patients during and up to 24 hours after ELAPRASE infusions. Anaphylaxis, presenting as respiratory distress, hypoxia, hypotension, urticaria and/or angioedema of throat or tongue have been reported to occur during and after ELAPRASE infusions, regardless of duration of the course of treatment. Closely observe patients during and after ELAPRASE administration and be prepared to manage anaphylaxis.